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Supplier Approval CriteriaVendor EvaluationOngoing EvaluationMonitoring PerformanceFailure to Improve

Supplier Approval Criteria

At Nweke Holding Company, we are committed to partnering with suppliers who share our standards of excellence, integrity, and sustainability. Our supplier approval process ensures that every partnership aligns with our operational, ethical, and quality expectations.

Vendor Evaluation

Suppliers must submit:

  • Business registration certificate
  • Tax compliance certificate
  • Product specifications (what your business supplies)
  • Certificate of Analysis (where applicable)
  • Food safety certifications (e.g., HACCP, ISO 22000, where applicable)
  • Insurance certificate
  • Banking details
  • Signed Code of Conduct

Incomplete submissions result in rejection or hold status. To complete enrollment as an authorized vendor, click here.

Ongoing Evaluation

Approved suppliers are subject to periodic performance reviews to ensure continuous compliance with our standards. We reserve the right to suspend or terminate supplier relationships where expectations are not met.

Monitoring Performance

Suppliers are evaluated quarterly based on:

  • On-time delivery rate
  • Non-conformance rate
  • Complaint frequency
  • Audit score
  • Responsiveness

Performance Rating:

≥85% → Preferred

70–84% → Approved

<70% → Under Review

Corrective Action issued for underperforming suppliers

Failure to Improve

Failure to improve Supplier Rating after notification of underperformance is grounds for suspension.

Grounds for Suspension:

  • Repeated non-conformance
  • Food safety incident
  • Regulatory violation
  • Fraudulent documentation
  • Ethical Breach

Top questions answered

about the Vendor Signup process

The approval process takes 1-2 days for non-critical suppliers. Potentially critical suppliers can take up to two weeks, with more extensive due diligence and possible site visits required.

Once your company is approved as a supplier, you will receive a welcome email that will include your vendor login ID, temporary password and Portal information sheet and other helpful information to help you make use of the Vendor Service Center. 

If your company is not approved as a supplier, your contact person will receive an email notifying of the reason(s) why. If such notice is received, you may reapply once all findings have been resolved. 

Vendor Support can be reached by contacting Shared Services:

 +234 00 00 0000 0

 sharedsvcs@NwekeHoldingCo.com

 Chat through the Vendor Portal

A Vendor Scorecard is a performance evaluation tool used by Nweke Holding Company to assess and monitor supplier performance. 

It measures key criteria such as quality, delivery reliability, compliance, responsiveness, and adherence to ethical standards. 

The scorecard ensures accountability, promotes continuous improvement, and helps us maintain strong, high-performing supplier partnerships aligned with our operational and governance standards.

A Defective Product Notice (DPN) is a formal notification issued by our Receiving Department to suppliers when delivered goods fail to meet established quality, manufacturing, or production requirements.

A DPN may be issued under circumstances including, but not limited to:

  • Receipt of expired products

  • Failure to meet agreed quality standards or specifications

  • Delivery of incorrect products or quantities

This process ensures accountability, protects operational standards, and supports continuous improvement within our supply chain. 

Immediate attention should be given to these notices as there is usually an accounting adjustment made affecting final payment to vendor.